The Customer Engineer, Cloud AI role at Google Cloud focuses on facilitating the adoption of Google Cloud products for various organizations. This position involves partnering with technical sales teams to provide expertise in Cloud AI and assist customers in solving complex technical challenges. The engineer will leverage their deep knowledge of machine learning and cloud technologies to develop tailored solutions and prototypes. Additionally, the role requires strong communication skills to engage with customers and present effective solutions.

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with Machine Learning model development or deployment.
• Experience with AI agent orchestration frameworks and integrating models into autonomous workflows.
• Experience engaging with and presenting to technical stakeholders and executive leaders.

• Drive the technical win for complex workloads within Cloud AI to ensure rapid and successful adoption.
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
• Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.

• Employees at Google are often offered benefits like comprehensive health insurance, 401(k) matching, and flexible work arrangements, among other benefits.