Amazon.com is seeking a Dev Ops Engineer to join the Fulfillment Optimization team, which focuses on enhancing the delivery of millions of packages to customers worldwide. The role involves supporting innovative, high-volume applications and providing 24x7 on-call support. Candidates will work on troubleshooting issues, implementing solutions, and improving customer experience. The team leverages data and technology to drive efficiency in Amazon's supply chain operations.

• 4+ years of software development or technical support experience
• Experience scripting in modern programming languages
• Knowledge of distributed applications and enterprise applications
• Knowledge of UNIX/Linux operating systems
• Experience analyzing and troubleshooting RESTful web API calls

• Troubleshoot documented issues and determine root cause.
• Manage trouble tickets through to resolution or escalation using existing documentation, procedures, and tools.
• Use technology to monitor security vulnerabilities and eliminate risks.
• Eliminate repeated tasks through GenAI Automation.
• Dive deeply into technical details, diagnose, and reproduce straightforward issues with Amazon technology products.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.