The Windows Systems Engineer role focuses on managing and transforming Windows infrastructure services within Amazon Dedicated Cloud environments for U.S. Government customers. The team is responsible for critical services such as Active Directory, DNS, and DHCP, and aims to implement Infrastructure as Code to enhance automation and efficiency. Candidates must possess an active TS/SCI security clearance with polygraph and be comfortable operating across various Windows services. This hands-on position involves troubleshooting, automation, and ensuring compliance with security standards.

• High school diploma or equivalent, or A+ or CND or Network+ or Security+ certification.
• 2+ years of experience supporting Windows operating systems, including four of the following: Active Directory, DHCP, Powershell, Email workflow, SCCM, SCOM, Windows OS, DNS, and disaster recovery/business continuity.
• Experience administering and maintaining Active Directory Windows-based networks.
• Current, active US Government Security Clearance of TS/SCI with Polygraph.
• Experience operating in air-gapped or isolated network environments.
• Demonstrated ability to script in the Windows environment using PowerShell.
• Familiarity with ECM/SCCM/MECM for OS deployment and patch management.
• Understanding of WSUS, PKI/certificate services, or identity management.
• Experience building monitoring and alerting for Windows services.

• Support and maintain Windows infrastructure services across multiple isolated ADC environments.
• Troubleshoot and resolve service issues across the Windows infrastructure stack.
• Migrate existing manual operational processes to code-defined, repeatable automation.
• Define and monitor service health metrics and build alarming for proactive response.
• Ensure services meet security compliance and hardening requirements.
• Create and maintain operational documentation including runbooks and architecture diagrams.
• Participate in on-call rotation for service-impacting events.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.