We are seeking a Senior Software Engineer specializing in ServiceNow to join our Corporate Systems/Information Technology team in Columbus, IN. This role focuses on delivering high-quality software solutions and driving technical innovation within the organization. The engineer will lead the design and development of enterprise-scale ServiceNow solutions, ensuring architectural integrity and application performance. The position requires collaboration with various teams to translate business needs into effective technical solutions.

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical field.
• 6–10+ years of enterprise application development experience, including 4–6+ years of advanced ServiceNow development.
• Strong expertise in JavaScript, Glide APIs, Flow Designer, IntegrationHub, and REST/SOAP API integrations.
• Proven experience delivering complex, cross-functional automation solutions in large-scale, Agile enterprise environments.
• ServiceNow certifications (CSA, CAD) are required.

• Lead design and development of enterprise-scale ServiceNow solutions across HR, Legal, and Finance.
• Design scalable, upgrade-safe frameworks and reusable components that drive automation and performance optimization.
• Develop advanced reporting, dashboards, and analytics to measure automation impact and performance metrics.
• Design and implement AI-powered solutions such as Now Assist and intelligent case classification.
• Own end-to-end technical delivery from solution design through deployment and production support.
• Drive hands-on development by translating functional requirements into ServiceNow technical designs.
• Architect and implement complex integrations using REST/SOAP APIs and enterprise middleware.
• Drive platform best practices including code quality and DevOps alignment.
• Provide ServiceNow technical leadership and mentor developers within the team.
• Partner with Product and Architecture teams to translate business transformation initiatives into scalable solutions.

• Employees at Cummins are often offered comprehensive benefits that support financial wellness (retirement savings/401(k) or pension options and profit-sharing), health and wellness (medical, dental, life insurance, FSAs), and professional growth through training and tuition reimbursement—sometimes including full education funding. Work-life perks commonly include paid vacation and holidays, parental leave and adoption assistance, flexible work arrangements, inclusion-focused programs, and paid volunteer time to give back to the community.