The Customer Engineer II for the AI Platform at Google Cloud will act as a primary technical partner for customers, engaging in technical conversations to address their business challenges. This role involves troubleshooting technical issues, building AI/ML proofs of concept, and architecting cloud solutions. The engineer will work closely with sales teams to demonstrate the value of Google Cloud and drive technical wins. The position requires a blend of technical expertise and sales acumen to support customer needs effectively.

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Ability to travel up to 50% of the time.

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform through complex demos, pilots, and in-depth workshops.
• Architect AI/ML solutions, drive technical wins, and define initial delivery plans for customers.
• Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration, or implementation phases.

• Employees at Google are often offered benefits like comprehensive health insurance, 401(k) matching, and flexible work arrangements, among other benefits.