The IT Business Senior Analyst at Citibank will serve as a liaison between business users and technologists, facilitating effective communication and collaboration. This role focuses on analyzing business performance and driving business planning through continuous exploration and investigation. The analyst will also consult with clients to resolve complex system issues and support system change processes from requirements through implementation. The position requires a strong understanding of both business and IT to ensure alignment with organizational objectives.

• Bachelor's degree in Computer Science, Computer and Information Technology, or a related field.
• Five years of experience in system analysis and project management.
• Experience performing system analysis and design to define project scope and objectives.
• Knowledge of UX design principles and user research.
• Experience in data analysis for reporting and system integration using database management.

• Liaise between business users and technologists to exchange information effectively.
• Contribute to the exploration and investigation of business performance metrics.
• Formulate and define systems scope and objectives for complex projects.
• Consult with users to solve complex system issues through evaluation of business processes.
• Support system change processes from requirements through implementation.

• Citi offers a comprehensive benefits package including competitive pay, stock programs, healthcare coverage, retirement plans, paid time off, parental leave, and programs supporting employee wellbeing and professional development.