The Senior Service Engineer role at Microsoft Azure Storage involves leading the qualification strategy and performance validation for new hardware and platform technologies. The position is critical for ensuring that Azure Storage meets high standards for performance, reliability, and scalability. The engineer will work closely with various teams to drive innovations and solve complex technical problems. This role offers the opportunity to influence engineering decisions and collaborate with talented engineers and industry-leading hardware vendors.

• Master's Degree in Computer Science, Engineering or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration.
• Bachelor's Degree in Computer Science, Engineering, or related field AND 4+ years technical experience in software engineering, network engineering, or systems administration.
• Ability to meet Microsoft, customer and/or government security screening requirements.

• Lead end-to-end qualification and production readiness validation for new Azure Storage hardware SKUs and platforms.
• Drive qualification strategy, test planning, execution, and sign-off recommendations for Azure Storage deployments.
• Serve as a technical escalation point for qualification failures and performance regressions.
• Own complex investigations across software, hardware, firmware, and platform stacks to resolve qualification blockers.
• Analyze large-scale telemetry and benchmark data to identify performance trends and optimization opportunities.
• Perform root cause analysis for issues discovered during qualification and drive corrective actions.
• Partner with various engineering teams to resolve critical qualification and performance issues.
• Mentor engineers and provide technical leadership on qualification methodologies and performance analysis.

• Employees at Microsoft are often offered comprehensive, “world-class” benefits—including health and mental-wellness programs, competitive pay with bonuses and stock awards, and retirement/savings options. Time-off and flexibility are common, with generous vacation and holidays, parental and caregiver leave, and flexible work schedules, alongside learning support, employee resource groups, product discounts, and matching-gifts/volunteering programs. Specific benefits can vary by region.