The Program Manager for Amazon Web Services' Infrastructure Operations team will play a critical role in managing data center operations, ensuring reliability and performance while optimizing efficiency. This position requires a detail-oriented individual who can adapt strategies in response to dynamic business needs and interface with various teams across the organization. The successful candidate will have a strong background in project engineering and will be responsible for driving innovative solutions to operational challenges. This role offers the opportunity to work within a diverse team and contribute to the continuous improvement of AWS global infrastructure.

• Bachelor's degree or equivalent.
• 3+ years of experience as a project engineer, process engineer, program manager, construction management or related roles.
• 5+ years of data center engineering or operations, or 5+ years of facilities management experience.
• Project Management Professional (PMP) or equivalent certification.
• Experience managing large, cross-functional projects exceeding $3 million in scope.
• Experience performing vendor management for multiple accounts exceeding $1 million in annual spend.

• Manage requirements, budget, design, and implementation of assigned projects.
• Assess annual maintenance program requirements and build a rolling 18 month project forecast.
• Facilitate creation of SOWs with partner teams to be included in contract documents.
• Evaluate performance and work product of on-site partners and escalate issues through Amazon leadership.
• Identify and communicate needs for design improvements.
• Monitor and enforce project schedules and quality with operational teams and partners.
• Lead and coordinate design and execution efforts between internal teams and outside partners.
• Evaluate project risks and issues and propose actionable resolutions.
• Build strong working relationships with data center leadership teams across multiple sites.
• Proactively and continually improve knowledge about data center relevant technologies.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.