The Cloud Technical Solutions Developer role at Google focuses on providing technical support for customers using Google Cloud Platform products. You will be part of a global team dedicated to troubleshooting and resolving complex technical issues while advocating for customer needs. This position requires a mix of debugging, networking, and system administration skills, along with a commitment to improving product usability. You will also collaborate closely with product and development teams to enhance supportability and drive high-quality production.

• Bachelor's degree in Computer Science, Information Systems, or a related technical field.
• 9 years of experience reading and debugging in programming languages such as Java, C, C++, Python, Shell, Perl, or JavaScript.
• 9 years of experience troubleshooting and advocating for customer needs while triaging technical issues.
• Experience working with SQL and NoSQL databases.

• Work as part of a team to ensure 24-hour customer support.
• Manage customer problems through effective diagnosis and resolution.
• Act as a consultant and subject matter expert for sales and customer organizations.
• Develop in-depth knowledge of Google's product technology and architectures.
• Collaborate with product and development teams to improve supportability and product quality.

• Employees at Google are often offered benefits like comprehensive health insurance, 401(k) matching, and flexible work arrangements, among other benefits.