The Principal Site Reliability Engineering Manager will lead a team focused on building and operating Microsoft Substrate services in highly regulated environments. This role emphasizes the importance of operational excellence and strong software engineering practices to ensure reliability and security. The manager will develop senior engineers and influence engineering strategy while fostering a culture of accountability and inclusion. The position requires hands-on leadership during incidents and a commitment to continuous improvement in service reliability.

• Doctorate Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration.
• OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, or systems administration.
• OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 5+ years technical experience in software engineering, network engineering, or systems administration.
• OR equivalent experience.
• Candidates must have an active U.S. Government Secret Security Clearance.
• This position requires verification of U.S citizenship due to citizenship-based legal restrictions.

• Lead and develop a team of Site Reliability Engineer ICs, providing clear expectations, regular coaching, and career guidance.
• Own the operational health and reliability posture of Substrate services running in regulated environments.
• Drive change and influence across the organization by establishing and driving SLOs, SLIs, and operational metrics.
• Lead effective incident management and post-incident reviews, focusing on systemic fixes and long-term resilience.
• Serve as an actively engaged on-call engineer and participate in an on-call rotation.
• Own reliability, resilience, and disaster recovery, including driving and coordinating DR and game day exercises.
• Drive engineering-led operational excellence at scale, leveraging strong software engineering practices and automation.
• Partner with engineering and product teams to embed reliability, security, and compliance considerations early in service design.
• Influence technical and operational strategy beyond the immediate team for cross-cutting reliability and compliance challenges.
• Represent the team’s work clearly to leadership and partners, articulating risks, trade-offs, and progress.

• Employees at Microsoft are often offered comprehensive, “world-class” benefits—including health and mental-wellness programs, competitive pay with bonuses and stock awards, and retirement/savings options. Time-off and flexibility are common, with generous vacation and holidays, parental and caregiver leave, and flexible work schedules, alongside learning support, employee resource groups, product discounts, and matching-gifts/volunteering programs. Specific benefits can vary by region.