The Solutions Engineer role within the Reliability, Maintenance, and Engineering (RME) team at Amazon focuses on enhancing equipment reliability and operational performance. This position requires frequent travel and can be based in any U.S. location near an airport. The engineer will work with various equipment types, including conveyors and sortation systems, to develop and implement optimization strategies. The role involves collaboration with multiple teams to address business requirements and improve overall equipment effectiveness.

• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, or Rust.
• Expertise with Studio5000, Ignition, Codesys, and related controls software environments.
• Ability to analyze throughput data and system performance metrics to identify bottlenecks.
• Experience translating business requirements into technical solutions.
• Experience in automation or complex MHE environments.
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Engineering Technology.
• Knowledge of Lean Six Sigma and process improvement methodologies.
• Systems controls design or programming experience.
• Systems trainer or training experience.
• Proven history of delivering continuous improvement across large networks.
• Master's degree in Electrical or Mechanical Engineering, or a Master's degree or above in engineering, management, or technology.

• Evaluate existing MHE software configurations and identify performance gaps, bottlenecks, and inefficiencies.
• Develop and implement optimization strategies to improve throughput, uptime, and overall equipment effectiveness.
• Design software-based solutions that maximize the utilization of conveyors, sorters, AS/RS, AGVs, and other MHE assets.
• Create technical specifications and architecture documents for proposed solutions.
• Lead end-to-end implementation of software optimization projects from scoping through go-live.
• Manage system integrations between MHE controls, enterprise software (ERP/WMS), and middleware.
• Oversee testing, commissioning, and validation of software changes in live environments.
• Partner with operations, engineering, and IT teams to understand business requirements and pain points.
• Present solution proposals, ROI analyses, and business cases to leadership.
• Serve as the technical liaison between vendors, integrators, and internal teams.
• Conduct training sessions and knowledge transfers for customer staff.
• Provide 24/7 Tier 2/3 technical support for controls-related MHE issues.
• Contribute to long-term technology roadmaps and capital planning for MHE investments.
• Handle flexible workload which may come from management or operations.
• Travel up to 70%.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.