The Project Manager is a key member of the Network Distribution team, responsible for enhancing the customer experience through effective branch project management. This role involves collaboration with Market Planners and Senior Project Managers to optimize the regional distribution network and ensure successful project execution. The Project Manager will support various branch projects, including renovations and relocations, while maintaining appearance standards. This position is hybrid, based in either Miami, FL or New York, NY.

• 6-10+ years of total experience, with 3+ years specifically in planning and project management.
• A 4-year college degree is required, with an advanced degree preferred.
• Experience in presentation and interaction with senior executives.
• Excellent verbal and written communication skills with the ability to influence others.
• Demonstrated ability to support and monitor progress on large, complex projects.
• Ability to think strategically and execute with strong attention to detail.
• Demonstrated ability to manage stakeholder expectations and generate solutions.
• Working knowledge of branch functions and banking operations.

• Support execution of all branch projects, including refresh, renovations, relocations, and de novo builds.
• Collaborate with Market Planners and Senior Project Managers to assess new branch sites.
• Work with Senior Project Managers and Real Estate Services to identify project scope.
• Ensure timely execution of all branch projects with minimal changes to the original scope.
• Monitor all phases of projects and proactively identify risks, escalating issues as necessary.
• Serve as a primary point of contact for branch personnel during various projects.
• Execute branch appearance programs and influence personnel to adhere to standards.
• Partner with Real Estate Services to resolve branch-related issues quickly and cost-effectively.

• Citi offers a comprehensive benefits package including competitive pay, stock programs, healthcare coverage, retirement plans, paid time off, parental leave, and programs supporting employee wellbeing and professional development.