The Site Reliability Engineer Intern role at IBM focuses on providing hands-on experience in enterprise IT systems management, specifically in Site Reliability Engineering and Networking Reliability Engineering. Interns will work closely with experienced professionals to support infrastructure operations and contribute to automation and performance initiatives. This position offers a unique opportunity to learn modern reliability engineering practices while collaborating with cross-functional teams. The intern will gain valuable insights into both IT systems and network administration.

• Currently pursuing a degree in Computer Science, Information Technology, or a related field.
• Basic understanding of operating systems like Linux, Unix, Windows, z/OS, and zVM.
• Familiarity with scripting languages such as Python and Bash.
• Strong analytical and problem-solving skills.
• Effective communication and collaboration abilities.

• Assist in maintaining and supporting enterprise IT systems including servers, virtual machines, and cloud environments.
• Monitor system performance and help identify reliability issues.
• Support automation efforts for routine administrative tasks using scripting tools.
• Participate in incident response and post-incident analysis.
• Help document system configurations, operational procedures, and reliability metrics.
• Collaborate with cross-functional teams on infrastructure and service delivery.
• Assist in configuring, monitoring, and maintaining network devices including routers, switches, and firewalls.
• Support day-to-day network operations, troubleshooting connectivity issues and escalating as needed.
• Participate in network performance analysis and reporting.
• Learn and apply automation techniques to reduce manual tasks and improve reliability.

• IBM offers competitive compensation, healthcare coverage, retirement programs, paid parental leave, tuition assistance, wellness programs, flexible work options, and extensive learning and certification resources.