As a Senior Field Application Engineer-OEM at NVIDIA, you will play a critical role in sustaining engineering for data center products used by OEM customers. This position involves hands-on work with advanced technology and collaboration with elite engineering teams to develop innovative solutions. You will be responsible for managing complex issues, performing failure analysis, and providing technical support. Join the team in Round Rock, TX, and contribute to redefining computer graphics and accelerated computing.

• BS or MS in Electrical Engineering, Computer Engineering, Computer Science, or a related discipline, or equivalent experience.
• 5+ years of relevant experience in Field Application Engineering, sustaining engineering, failure analysis, systems engineering, or product engineering.
• Hands-on experience debugging complex server or computing platforms at both the system and board levels.
• Strong understanding of server architecture, including CPUs, GPUs, memory, storage, power delivery, cooling, and high-speed interconnects.
• Knowledge of PCIe and experience troubleshooting BMC/IPMI or Redfish, BIOS/UEFI, Linux, drivers, firmware, system logs, and hardware telemetry.

• Serve as the technical lead for sustaining engineering related to NVIDIA data center products used by OEM customers.
• Manage complex issues from initial triage and containment to root-cause analysis, corrective action, and resolution.
• Perform system- and board-level failure analysis to isolate hardware, firmware, software, thermal, power, and integration-related problems.
• Facilitate the complete RMA process, including failure-data collection, return authorization, material tracking, engineering disposition, and communication of findings.
• Collaborate with OEMs, ODMs, manufacturing partners, and NVIDIA engineering, quality, reliability, operations, and supply-chain teams to resolve critical issues.

• Employees at NVIDIA are often offered comprehensive, day-one benefits—including medical, dental, and vision coverage with HSA support, life and disability insurance, an Employee Assistance Program, and a 401(k) with auto-enrollment. Many roles also have generous time off and holidays, donation matching (up to $10,000), and a wide menu of extras like FSAs, commuter benefits, legal and identity-theft protection, pet insurance, and wellness discounts. Optional programs can include student-loan and home-purchase support, plus family care resources and expert medical services.