The DCEO Cluster Manager at Amazon is a strategic senior management role responsible for overseeing multiple data center facilities and their infrastructure. This position requires exceptional leadership skills and a proven track record in managing complex technical operations. The successful candidate will ensure operational excellence and maintain 100% service uptime across their cluster. This role involves collaboration with various teams and a commitment to Amazon's mission of customer-centricity.

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• 5+ years of managing managers experience
• 10+ years of mission critical facilities experience
• In-depth knowledge of data center facilities such as generators, chillers, and UPS systems
• Experience with process improvement techniques such as Kaizen, Lean Manufacturing, or Six Sigma
• Experience with large-scale technical operations or large-scale compute farms
• Broad knowledge of information technology infrastructure domains and IT service delivery principles

• Hire, manage, and develop the operations management team including facility managers and area managers
• Establish performance benchmarks and prepare reports on critical facility operations
• Manage on-site technicians and ensure compliance with established practices
• Build and maintain a sustainable organizational structure
• Mentor and develop employees within the team
• Oversee operation and maintenance of mechanical, electrical, and controls systems
• Manage facility-related repairs in a timely manner
• Liaise with a global team on initiatives and implement them locally
• Manage vendor relationships to meet performance SLAs
• Lead energy efficiency initiatives within the cluster
• Support capacity planning and management for ongoing construction activities

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.