The Software Engineering Manager role at Apple focuses on building and improving production-facing machine learning platforms. This team is passionate about Apple products and aims to enhance the reliability of existing systems using AIOps. The work will impact major Apple experiences like Siri and Apple Intelligence, while also shaping the team's culture and processes. The ideal candidate will have extensive experience in scalable services and a strong background in AI and ML technologies.

• 10+ years of experience building and running scalable services in public clouds
• Senior-level engineering-management experience with Search, Voice-assistants, AIOps, ML, and cluster operations
• Demonstrated track record in collecting high-level requirements and translating them into pragmatic solutions
• Experience developing and operating multi-cloud infrastructure worldwide with a focus on ML-powered search and AIOps
• Proficient with various programming languages such as Java, Python, and Go for automation or integration with multiple APIs
• Bachelor's Degree in Computer Science or equivalent related experience
• Deep understanding of Search and Voice-assistant technologies
• Proven track record in managing high-performance teams of expert engineers
• Understanding of AIOps for the global delivery of highly-reliable consumer-facing workloads
• Proven mastery of load-balancing, observability, microservice architectures, security & cryptography, performance and reliability

• Collaborate to solve complex ML, AIOps, SRE, and production-infrastructure problems
• Evolve the design and architecture to support the growth of the AI and LLM-powered Search platform
• Develop the next generation of services that power Apple Intelligence and Private Cloud OS
• Partner with various teams across Apple to develop features and functionality for new experiences in the Apple ecosystem

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.