Software Development Engineer, Amazon Customer Service
AmazonSoftware Development Engineer, Amazon Customer Service
AmazonLocation
Seattle, WA
Type
Full-time
Posted
9/23/2026
Compensation
$143,700 - $223,600 per year
Job description
We are seeking a Software Development Engineer to contribute autonomously to the development of next-generation self-service tools for global customers. This role involves owning features throughout the software lifecycle, from design to deployment, while ensuring high-quality, maintainable code. The engineer will also maintain existing solutions and mentor other engineers through code reviews. A strong focus on customer needs and scalable solutions is essential.
Requirements
- 3+ years of non-internship professional software development experience
- 2+ years of design or architecture experience for new and existing systems
- 1+ years of experience designing and developing large-scale software applications using C#, C++, Java, or Perl
- 1+ years of Object Oriented Design experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
Responsibilities
- Own features end-to-end across the full software lifecycle, from customer requirements through design, implementation, testing, deployment, operations, and documentation
- Develop high-quality, maintainable code that others can confidently extend
- Take on projects requiring problem-solving and technical judgment for implementation details
- Balance competing constraints to avoid short-term workarounds that compromise system quality
- Deliver scalable, high-availability solutions for millions of Amazon customers globally
- Maintain and enhance the current solution stack while developing next-generation tools
- Mentor other engineers through code review as a teaching mechanism
- Demonstrate customer obsession by prioritizing user needs and scalability
- Contribute to the design and architecture of self-service tools that scale globally
- Ensure code quality, performance, and reliability through rigorous testing and operational excellence
Benefits
- Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.
H-1B filing history
Public USCIS petition and DOL LCA counts · latest USCIS FY2026, LCA FY2026
Filing entity: Amazon Com Services Llc
As of Aug 23, 2026
Initial approvals
3,290
FY2026
Approval rate
99.1%
FY2026
LCA certified
32,937
FY2026
Entry-level share
10.6%
FY2026
Initial approvals YoY
+9%
Trend
LCA certified YoY
-44%
Trend
Initial approvals by fiscal year
Approval rate by fiscal year
Continuing vs initial approvals
LCA certified positions by quarter
LCA certified positions by fiscal year
Based on public USCIS and DOL filings; not a sponsorship guarantee.
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