The NVIDIA Enterprise Experience (NVEX) Solutions Engineering team is seeking a senior Computer or Software Engineer to establish expertise in advanced network technology for AI clusters. This role involves connecting customer support teams with R&D to solve complex issues related to high-speed interconnect technologies. The engineer will work in a diverse environment, focusing on root-causing customer-found issues and developing solutions. Strong interpersonal skills are essential as the individual will interact with both internal and external customers.

• Minimum of a BS in Computer, Electrical, or Software Engineering or equivalent experience.
• 8+ years of experience in C programming in Linux and embedded systems.
• Proficiency in Python.
• 8+ years of experience developing software for Linux NIC drivers, switch ASICs and SDKs, and embedded network firmware.
• At least 3 years of experience directly supporting end-customers for network equipment.

• Assist various network and AI cluster support teams in reproducing and resolving customer issues.
• Work with R&D teams to develop bug fixes and solutions for critical customers.
• Become an authority in NVIDIA network technologies used in AI clusters.
• Analyze network performance metrics and make tuning recommendations.
• Develop support and analysis tools to help analyze and root cause field issues.

• Employees at NVIDIA are often offered comprehensive, day-one benefits—including medical, dental, and vision coverage with HSA support, life and disability insurance, an Employee Assistance Program, and a 401(k) with auto-enrollment. Many roles also have generous time off and holidays, donation matching (up to $10,000), and a wide menu of extras like FSAs, commuter benefits, legal and identity-theft protection, pet insurance, and wellness discounts. Optional programs can include student-loan and home-purchase support, plus family care resources and expert medical services.