The role is focused on providing technical support and repair services for KLA's equipment, particularly in the semiconductor industry. The KLA Services team works to maximize the value of customer assets through expert service and support. This position requires strong troubleshooting skills and the ability to work in a cleanroom environment. The role is based in Rio Rancho, NM, and involves travel to customer facilities across North America.

• Excellent oral and written communication skills
• Motivated, dedicated, and dependable
• Ability to maintain excellent working relationships with customers and team members
• Proficiency in troubleshooting electromechanical equipment
• Bachelor's Level Degree or at least 3 years of relevant experience

• Repair system-level problems that have multiple causes and no standard procedures.
• Prepare field service reports on customer support activities.
• Prepare quotes for customers based on labor, travel expenses, and parts needed.
• Cross-train and assist other field service engineers as appropriate.
• Conduct customer orientation and technical training on equipment maintenance support.

• Employees at KLA are often offered competitive pay with bonuses, a 401(k) match, an employee stock purchase program, and financial perks like student-debt assistance, planning support, and group insurance discounts. Health and lifestyle benefits typically include medical/dental/vision, life and other voluntary coverages, paid time off and holidays, family leave, backup care, wellness rewards, gym discounts, and community-volunteering opportunities. Employees also get strong growth support through tuition reimbursement, KLA’s corporate learning center, education awards, and engineering certification programs.