This dual product/customer focused position serves as a technical liaison between the Cummins field service organization and the Engineering, Quality, and Manufacturing teams. The main focus is to proactively identify, define, and prioritize product issues while implementing both short-term and long-term solutions. The role involves collaborating with technical experts to reduce customer downtime and support efficient service events. Candidates will engage in problem resolution for moderately complex components and contribute to team goals.

• Must be a full-time enrolled student pursuing an undergraduate or graduate degree at an accredited U.S. college/university.
• Minimum GPA of 2.5 or above is preferred.
• Must be able to complete a minimum of 4-months to 6-months or a maximum of a 12-month commitment.
• Must be able to complete 40 hours per week.
• Must be currently residing within the continental U.S.

• Investigate product test system and process problems and recommend appropriate actions.
• Apply and support product problem-solving processes to enable high-quality repair events.
• Support the service channel for efficient service events by confirming parts and tools availability.
• Collaborate with technical experts in failure analysis to implement final product resolutions.
• Contribute effectively toward team goals and develop proficiency in critical competency areas.

• Employees at Cummins are often offered comprehensive benefits that support financial wellness (retirement savings/401(k) or pension options and profit-sharing), health and wellness (medical, dental, life insurance, FSAs), and professional growth through training and tuition reimbursement—sometimes including full education funding. Work-life perks commonly include paid vacation and holidays, parental leave and adoption assistance, flexible work arrangements, inclusion-focused programs, and paid volunteer time to give back to the community.