The Program Manager and Analyst role at AppleCare involves contributing to capital planning cycles and operational governance within the Project Portfolio Management team. This position requires a proactive and detail-oriented individual who will guide business tracks through the capital planning lifecycle and manage foundational governance programs. The role emphasizes collaboration with product owners and the integration of emerging technologies to enhance operational efficiency. A strong focus on project management, stakeholder communication, and continuous improvement is essential.

• 3-5+ years of experience in project/program management or PMO operations.
• Demonstrated ability to lead cross-functional planning cadences.
• Hands-on experience establishing or managing governance processes.
• Proven track record of tracking and reconciling contractor purchase orders.
• Strong proficiency in data analysis and user adoption of enterprise portfolio tools.
• Excellent verbal, written, and presentation skills.
• BS/BA degree or equivalent practical experience.

• Guide business tracks through the capital planning lifecycle.
• Coordinate project idea intake and evaluate submittals.
• Facilitate weekly planning forums and manage governance programs.
• Track contractor purchase orders and manage cost-savings initiatives.
• Lead post-project lessons-learned reviews and coordinate compliance audits.
• Partner closely with product owners on testing and user validation.
• Identify opportunities to integrate emerging technologies into workflows.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.