The role is for a Systems Development Engineer within the AWS Managed Operations organization, focusing on reducing operational load through engineering and Generative AI projects. The team aims to improve the reliability, performance, and efficiency of AWS regions while supporting a diverse global customer base. Engineers will balance day-to-day operations with long-term software engineering tasks, leveraging innovative solutions and AI tools. The position emphasizes collaboration, mentorship, and continuous learning in a dynamic cloud environment.

• 3+ years of administrative experience in networking, storage systems, operating systems, and hands-on systems engineering experience.
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, or Rust.
• Experience with Linux/Unix.
• Experience with CI/CD pipelines, DevOps practices, and Generative AI technologies.
• 2+ years of non-internship professional software development experience.
• Knowledge of networking protocols, security principles, and cloud technologies, particularly AWS.

• Collaborate across diverse teams, projects, and environments to impact the global customer base.
• Build solutions to innovate agentic-first interfaces.
• Solve challenging technical problems at every layer of the stack.
• Define system requirements and participate in the development of operability-related features.
• Develop application and system management tools to reduce manual efforts and increase efficiency.
• Conduct root cause analysis and remediation for production issues.
• Evaluate the effectiveness of Service Level Objectives and update infrastructure as code.
• Design and build systems that improve fleet management and performance.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.