This role is part of the global controls team at Amazon Web Services, focusing on troubleshooting and project management for building management systems (BMS) and electrical power monitoring systems (EPMS) in data centers. The team values innovation and collaboration, working with various mechanical and electrical components to ensure efficient operations. The position emphasizes developing new processes and standards while providing technical support to internal customers. Candidates will engage in diverse projects and contribute to maintaining high operational standards in critical environments.

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
• 5+ years of experience with industrial controls in critical environments such as data centers or manufacturing.
• 4+ years of general project or vendor management experience associated with construction and project execution.
• Experience designing, configuring, programming, installing, troubleshooting, or servicing HVAC Controls or Electrical SCADA systems.
• Familiarity with common industrial communication protocols such as MQTT, BACnet, and/or MODBUS.
• Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures.
• Ability to manage multiple stakeholder deliverables and navigate difficult situations.
• Experience designing data centers or critical MEP infrastructure.
• Registered as a Professional Engineer (PE) or certified Project Management Professional (PMP).
• Prior AWS/Amazon experience is preferred.

• Train and assist internal customers with the creation, design, configuration, validation, installation, commissioning, and operation of BMS and EPMS systems.
• Provide technical assistance and support to operations during the life cycle of the data center.
• Review results and action items from quarterly maintenance for BMS and EPMS and take actions to resolve them.
• Develop project scope of work, schedule, budget, and level of efforts for BMS and EPMS projects.
• Manage scope, schedule, finance, and execution of BMS and EPMS improvement projects.
• Assist in procurement activities including requests for quotations and proposals.
• Participate in the AWS global on-call schedule to provide immediate technical support.
• Attend project-related meetings and coordinate with project leaders.
• Support commissioning activities related to controls projects in data centers.
• Review, implement, troubleshoot, and iterate on the controls sequence of operation.
• Develop and modify controls logic programming and graphical user interfaces.
• Financially manage BMS and EPMS service contracts.
• Frequently visit assigned in-operation data centers to troubleshoot and supervise vendor work.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.