This position offers an opportunity to join Amazon's technical team in Seattle, focusing on building and maintaining large distributed systems. The role involves working closely with demanding customers to address their needs across various services. Candidates will engage in deep technical troubleshooting and strive to enhance the customer experience. The team values a fun and inclusive culture while promoting continuous learning and career growth.

• The candidate must possess an active TS/SCI security clearance with polygraph.
• An Associate's degree or above, or CND (Certified Network Defender) or GSEC (GIAC Security Essentials) certification is required.
• Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, or Ruby is necessary.
• Knowledge of and proficiency in the use of Python scripting language is required.
• Experience with tools for automation, including building, testing, releasing, or monitoring, is essential.
• Experience on highly concurrent, high throughput systems and knowledge of complex distributed systems is preferred.

• Work with Amazon's largest customers to address specific technical needs across a full suite of services.
• Engage in deep-dive troubleshooting and conduct technical post-mortem discussions to identify root causes of complex issues.
• Build and deploy solutions across thousands of devices while striving to improve and streamline processes.
• Collaborate with team members to enhance the overall customer experience.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.