Join Apple's General and Administrative Solutions Engineering team as a Service Reliability Engineer, where you will ensure the reliability, scalability, and performance of critical services. You will work closely with Engineers, Data Engineers, DBAs, and network specialists to maintain the health and efficiency of global production systems. Your role will involve automating processes and driving continuous improvement initiatives. This position is essential for enabling Apple to deliver innovative products and services to customers.

• 4+ years of experience in Site Reliability Engineering, production support, or a related role.
• Strong proficiency in at least one programming language such as Python, Java, or Go.
• Experience with cloud platforms like AWS, Azure, or GCP.
• Hands-on experience with monitoring and alerting tools such as Prometheus, Grafana, Splunk, or Datadog.
• Bachelor's degree in Computer Science or equivalent work experience.
• Familiarity with CI/CD pipelines and DevOps practices.
• Experience with database technologies including MySQL, PostgreSQL, or NoSQL databases.
• Knowledge of ITIL frameworks and incident management processes.
• Understanding of Linux/Unix system administration.
• Experience with configuration management tools like Ansible, Chef, or Puppet.

• Maintain the health, stability, and efficiency of critical services.
• Collaborate with cross-functional teams to identify and resolve potential issues.
• Automate repetitive tasks to improve operational efficiency.
• Drive continuous improvement initiatives to enhance service reliability.
• Support large-scale, enterprise-level services.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.