The Senior Staff Engineer - SRE role at GEICO focuses on improving the Correction of Error (COE) tooling and processes across the organization. This position requires a blend of technical expertise and process leadership to enhance incident analysis and system reliability. The engineer will play a key role in shaping how GEICO learns from incidents and implements engineering improvements. The role emphasizes hands-on technical leadership and collaboration with various teams to drive accountability and continuous improvement.

• 10+ years of professional software engineering experience, preferably in platform engineering, reliability engineering, backend engineering, distributed systems, or operational tooling.
• Hands-on proficiency in multiple programming languages, including Go, Java, Python, and C#.
• Experience with SQL and NoSQL technologies.
• Strong understanding of observability, reliability engineering, incident management, and post-incident improvement practices.
• Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience.

• Design, develop and operate automation, self-service tools, dashboards, and data pipelines that automate and scale COE workflows.
• Run and moderate weekly GEICO-wide COE presentation sessions for qualified high-severity incidents.
• Lead and improve the COE process across the engineering organization.
• Provide technical leadership in system design, architecture, and hands-on engineering for COE improvements.
• Coach application engineering teams to identify the true root cause and produce high-quality COEs.