The Program Manager and Analyst role at AppleCare involves contributing to capital planning cycles and operational governance within the Project Portfolio Management team. This position requires a proactive and detail-oriented individual to guide business tracks through the capital planning lifecycle and manage foundational governance programs. The role emphasizes collaboration with product owners and staying updated on emerging technologies to enhance operational efficiency. The ideal candidate will have a strong focus on project management, governance, and stakeholder communication.

• 3–5+ years of experience in project/program management, PMO operations, or business process re-engineering.
• Demonstrated ability to lead cross-functional planning cadences and guide stakeholders through idea evaluation.
• Hands-on experience establishing or managing governance processes and compliance audits.
• Proven track record of tracking and reconciling contractor purchase orders and spend.
• Strong proficiency in data analysis and experience with enterprise portfolio tools.
• Excellent verbal, written, and presentation skills.
• BS/BA degree or equivalent practical experience.

• Guide business tracks through the capital planning lifecycle and coordinate project idea intake.
• Evaluate project submittals and facilitate weekly planning forums.
• Steward foundational governance programs including tracking contractor purchase orders.
• Manage cost-savings and innovation initiatives and lead post-project lessons-learned reviews.
• Coordinate the annual Enfold compliance audit.
• Partner closely with product owners on testing and user validation for the internal portfolio management platform.
• Identify opportunities to integrate emerging technologies into daily workflows.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.