The Senior Software Engineer will join the Intelligent Conversation and Communications Cloud (IC3) team, focusing on building infrastructure for AI-powered voice agents and collaboration experiences. This role involves designing and operating large-scale distributed systems that enhance real-time communications across Microsoft products. The position is based in Redmond, Washington, requiring in-office attendance at least three days a week. The engineer will work at the intersection of cloud services, AI, and innovative collaboration technologies.

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• Ability to meet Microsoft, customer and/or government security screening requirements.
• Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• Experience building large-scale distributed systems, cloud services, or enterprise platforms.
• Proficiency in one or more programming languages such as C#, C++, Java, Python, or JavaScript.

• Design, build, and operate highly scalable distributed services powering AI-driven communications and collaboration experiences.
• Develop next-generation platforms that extract insights and semantic understanding from voice, video, screen sharing, and meeting interactions.
• Collaborate with product managers, data scientists, designers, and partner engineering teams to deliver innovative customer-focused solutions.
• Drive system architecture, technical design, and engineering excellence with a focus on scalability, reliability, security, and performance.
• Leverage modern AI technologies, agentic workflows, and cloud services to create intelligent enterprise experiences.
• Improve service health through observability, automation, incident response, and operational excellence.
• Mentor engineers, contribute to design and code reviews, and help foster a culture of innovation and continuous learning.
• Take ownership of end-to-end delivery from design and implementation through production operations and customer impact.

• Employees at Microsoft are often offered comprehensive, “world-class” benefits—including health and mental-wellness programs, competitive pay with bonuses and stock awards, and retirement/savings options. Time-off and flexibility are common, with generous vacation and holidays, parental and caregiver leave, and flexible work schedules, alongside learning support, employee resource groups, product discounts, and matching-gifts/volunteering programs. Specific benefits can vary by region.