Apple is seeking a Network Support Engineer to join their Global Network Services team, focusing on Retail network infrastructure. This role requires a blend of technical expertise and strong troubleshooting skills in a fast-paced environment. The successful candidate will support Apple's expanding retail network globally and manage their own projects while collaborating with cross-functional teams. The position also involves mentoring others and contributing to operational support.

• Bachelor's degree in Networking, Computer Science/Engineering, or equivalent experience.
• Experience in Network Engineering Fundamentals.
• Flexibility to work early morning or late night shift patterns.
• Related networking engineering internship or job experience.
• Excellent quantitative and interpersonal skills.
• Leadership experience.
• Industry certifications such as Cisco CCNP, Juniper JNCIS, Network+, or CWNA.
• Familiarity with centralized configuration management and automation technologies like Ansible, Salt, Chef, or Puppet.
• Proficiency in standard Linux utilities and programs.
• Ability to automate workflows through scripting in languages such as Ansible, Python, Perl, Ruby, awk, or shell.

• Support Apple's rapidly growing retail network globally.
• Excel in a fast-paced environment and manage day-to-day operational support.
• Participate in and manage individual projects.
• Collaborate with cross-functional groups.
• Mentor others and provide a sound business approach for supporting the global footprint.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.