The Systems Support Engineer at re:Cycle Reverse Logistics is responsible for supporting the Reverse Logistics operations by building, deploying, and maintaining testing infrastructure for failure analysis. This role is crucial in a multi-platform, international lab environment focused on hardware testing and automation. The team specializes in managing information technology asset disposition services for used electronics through sustainable practices. Engineers will work closely with various teams to enhance system reliability and ensure the testing infrastructure meets evolving business needs.

• 2+ years of Linux systems administration and/or development experience
• 2+ years of work in at least two programming languages such as Python, Java, Perl, PHP, Ruby, or Bash/Shell
• Knowledge of networking fundamentals
• Bachelor's degree in Computer Science or a related technical degree or equivalent experience
• Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
• 1+ years of experience building scripts, tooling, and automation for large-scale computing environments
• Knowledge of configuration management systems such as Puppet, Chef, or Ansible
• Experience in network capture and systems troubleshooting

• Deploy, maintain, troubleshoot, and improve testing environments for Failure Analysis of platforms and components
• Develop and support automation, scripting, and engineering tools that enhance testing efficiency and reliability
• Utilize source control, code review, change management, and deployment mechanisms to implement technical changes safely
• Monitor infrastructure health, investigate failures, identify root causes, and drive issues to resolution
• Develop and improve reporting, dashboards, technical documentation, troubleshooting procedures, and operational processes
• Manage engineering work through established project and ticketing mechanisms, including ownership and deliverables
• Support testing solutions throughout the product lifecycle from requirements to continuous improvement
• Maintain required test infrastructure materials, components, and inventory

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.