The NVIDIA Enterprise Experience (NVEX) Solutions Engineering team is seeking a senior Computer or Software Engineer to specialize in advanced network technology for AI clusters. This role involves connecting customer support teams with R&D to address complex issues related to high-speed interconnect technologies. Candidates will leverage their software development background in networking to provide top-tier support and solutions. The position requires strong interpersonal skills as the individual will frequently interact with both internal teams and external customers.

• Minimum of a BS in Computer, Electrical, or Software Engineering or equivalent experience.
• 8+ years of experience in C or Python programming in Linux or embedded systems.
• Experience developing software for Linux NIC drivers, switch ASICs and SDKs, or embedded network device firmware.
• At least 3 years of experience directly supporting end-customers, partners, or integrators for network equipment.
• Strong system software expertise including firmware, BIOS, kernel, driver, and operating system.

• Assist various network and AI cluster support teams in reproducing, resolving, and root causing sophisticated customer issues.
• Work with R&D teams to develop bug fixes, workarounds, and solutions for critical customers using NVIDIA's network technologies.
• Become an authority in NVIDIA network technologies used in AI clusters such as Infiniband, NVLink, and Spectrum-X.
• Analyze network performance metrics and make tuning recommendations for high-performance, lossless networks.
• Develop support and analysis tools to help analyze and root cause field issues.

• Employees at NVIDIA are often offered comprehensive, day-one benefits—including medical, dental, and vision coverage with HSA support, life and disability insurance, an Employee Assistance Program, and a 401(k) with auto-enrollment. Many roles also have generous time off and holidays, donation matching (up to $10,000), and a wide menu of extras like FSAs, commuter benefits, legal and identity-theft protection, pet insurance, and wellness discounts. Optional programs can include student-loan and home-purchase support, plus family care resources and expert medical services.