The Production Liaison Engineer role at Amazon's Prime Air team focuses on ensuring technical reliability within drone operations. This position is based in Seattle, WA, and involves collaborating with cross-functional teams to drive continuous improvement in drone systems. The engineer will leverage data-driven insights to enhance system performance and reliability while communicating effectively with stakeholders. The role requires a strong foundation in mechanical engineering and the ability to translate complex technical concepts into understandable insights.

• Bachelor's degree in mechanical engineering or equivalent
• 4+ years of working in mechanical engineering or equivalent experience
• Experience in the design of complex mechanical products and equipment at volume
• Master's degree in mechanical engineering or equivalent
• Knowledge of SolidWorks simulation or Ansys Finite Element analysis tools
• Experience communicating technical concepts and processes using clear, simple language and visuals
• Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
• Strong analytical skills, attention to detail, and effective communication abilities
• Experience in a fast-paced, dynamic organization

• Investigate drone system performance for anomalies and deliver solutions to operations and maintenance team escalations.
• Lead cross-functional system investigations with engineering, maintenance, and operations teams to optimize drone system performance metrics.
• Develop innovative hardware designs for emerging drone systems and improve existing hardware to optimize performance.
• Drive continuous improvement initiatives using data-driven insights to establish benchmark standards and reduce operational burdens.
• Work with Operations, Manufacturing, Supply Chain, and Quality organizations as well as vendors to ensure a smooth product launch.
• Develop and maintain documentation for technical procedures.
• Communicate effectively across all organizational levels, presenting strategies and results to senior leadership and operational partners.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.