The role involves joining the AWS Applied AI Solutions team to develop innovative AI-powered customer experience solutions. As a Software Development Engineer, you will work on complex engineering and algorithmic problems to enhance Amazon Connect, a modern contact center solution. You will be responsible for end-to-end code ownership, collaborating with senior technical leaders, and ensuring a customer-focused approach. This position offers a unique opportunity to shape technology and product development in a fast-growing business.

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture experience of new and existing systems
• 1+ years of software development engineer or related occupational experience
• 1+ years of experience designing and developing large-scale software applications using C#, C++, Java, or Perl
• 1+ years of Object Oriented Design experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Experience programming with at least one software programming language
• 3+ years of full software development life cycle experience

• Own code end-to-end from design to development.
• Work closely with senior technical leaders within the team and across AWS.
• Develop scalable and resilient systems while maintaining a constant customer focus.
• Innovate on the Amazon Connect service to address customer needs.
• Solve highly complex engineering and algorithmic problems.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.