The Quality Engineer at Amazon Manufacturing Services will be responsible for overseeing quality systems and processes within a high-quality manufacturing environment. This role focuses on ensuring that product quality meets customer specifications while maintaining ISO 9001 certification. The engineer will collaborate with manufacturing teams and external suppliers to drive continuous improvement initiatives. Strong technical metrology expertise and analytical skills are essential for success in this position.

• 3+ years of quality assurance engineering experience
• Strong knowledge of ISO 9001 quality management systems
• Proficiency with CMM programming and operation
• Experience with statistical analysis tools and methods
• Demonstrated ability to create first article inspection reports
• Six Sigma Green Belt or Six Sigma Black Belt Certification
• 5+ years of quality engineering experience in contract manufacturing or multi-process environments
• Experience with multiple manufacturing processes
• Supplier audit and supplier quality management experience
• Proficiency with metrology equipment beyond CMM
• Familiarity with GD&T and blueprint reading
• Experience with quality management software and statistical analysis tools
• Strong verbal and written communication skills

• Maintain and improve ISO 9001 quality management system certification
• Develop and document quality procedures, work instructions, and inspection criteria
• Conduct internal audits and support external certification audits
• Drive corrective and preventive action processes
• Ensure compliance with customer specifications and industry standards
• Program and operate CMM and other metrology equipment
• Set inspection criteria and sampling plans for incoming materials, in-process, and final products
• Perform first article inspections and generate detailed inspection reports
• Conduct capability analysis to validate process performance
• Execute Gage R&R studies to ensure measurement system accuracy and repeatability
• Conduct supplier audits to assess quality systems and manufacturing capabilities
• Own supplier quality performance and drive improvement initiatives
• Review and approve supplier first article inspection reports
• Manage non-conformance issues with suppliers and implement corrective actions
• Qualify new suppliers and materials
• Partner with manufacturing managers to resolve quality issues and implement process improvements
• Work with production teams on root cause analysis and problem-solving
• Support Customer Success team with quality documentation and customer inquiries
• Collaborate with engineering teams on design for manufacturability and quality requirements
• Train production staff on quality standards, inspection techniques, and documentation
• Lead Six Sigma projects to reduce defects and improve process capability
• Analyze quality data to identify trends and improvement opportunities
• Implement statistical process control methods
• Drive cost of quality reduction initiatives

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.