The Manager, Technical Operations will lead a critical aspect of the Worldwide Events organization, focusing on production and technical infrastructure. This role requires a unique blend of skills in live event production and engineering, aimed at enhancing how Apple connects with global audiences. The position involves overseeing live streaming, transmission, and accessibility workflows while driving innovation through emerging technologies. The ideal candidate will manage a high-performing technical team and ensure flawless execution in high-pressure environments.

• 10+ years of experience in broadcast engineering, technical operations, or live event transmission for large-scale productions.
• Strong working knowledge of IP-based broadcast infrastructure, including SMPTE ST 2110 and SDI routing.
• Solid understanding of live event display technologies, including LED walls and advanced screen switching.
• Proven experience managing live encoding pipelines and production networking environments.
• Demonstrated ability to communicate complex technical concepts to non-technical stakeholders.
• Experience managing accessibility and localization workflows for global audiences.
• Willingness and ability to travel globally as required.

• Lead the strategy, engineering, and execution of infrastructure for Apple's worldwide events.
• Oversee the development and optimization of end-to-end live streaming and transmission workflows.
• Build, mentor, and manage a high-performing technical team.
• Drive rigorous documentation and system design for technical operations.
• Constantly rethink and redesign existing systems to enhance event production.
• Spearhead an innovation roadmap leveraging emerging technologies, including AI-driven tools.
• Manage and resolve shared-infrastructure boundaries across stakeholder groups.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.