The Customer Engineer, Cloud AI role at Google Cloud focuses on facilitating the adoption of Google Cloud products by educational institutions, government agencies, and businesses. This position requires deep technical expertise in Cloud AI and involves collaborating with sales teams to address complex customer challenges. The engineer will leverage their knowledge to develop prototypes and provide tailored solutions that enhance customer productivity and collaboration. This role is critical in influencing product development and ensuring customer satisfaction.

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with Machine Learning model development and deployment.
• Experience with AI agent orchestration frameworks and integrating models into autonomous workflows.
• Experience working with or presenting to technical stakeholders or executive leaders.

• Drive the technical win for complex workloads within Cloud AI to ensure rapid and successful adoption.
• Combine business strategies and direct development and prototyping to provide functional, customer-tailored solutions.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
• Leverage learnings from customer engagements to contribute to reusable solutions and assets.
• Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.

• Employees at Google are often offered benefits like comprehensive health insurance, 401(k) matching, and flexible work arrangements, among other benefits.