The Customer Engineering Manager II at Google Cloud leads a team of subject matter experts to provide technical and solution advice to customers, facilitating workload migration and overcoming technical challenges. This role emphasizes fostering a culture of technical ownership and understanding the intricacies of cloud architecture and delivery. The manager will work closely with sales to define strategies and plans for technical engagement, ensuring successful cloud transformation outcomes. The position is pivotal in driving customer partnerships and delivering compelling technical solutions.

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Leadership experience including people management, team lead, mentorship, and coaching.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience with technical conversations, demos, prototyping, or workshops with customers.

• Lead a team of customer engineers, focusing on team culture, talent strategy, and skills development.
• Foster customer partnerships and provide thought leadership related to cloud solutions and expansion opportunities.
• Partner with sales to define technical go-to-market strategies and delivery plans.
• Balance technical leadership with operational excellence by leading workload and opportunity review meetings.
• Work cross-functionally across Google, partners, and the team to resolve technical roadblocks.

• Employees at Google are often offered benefits like comprehensive health insurance, 401(k) matching, and flexible work arrangements, among other benefits.