The Customer and Partner Solutions Engineer for gTech Users and Products (gUP) Core Third-Party Identity focuses on advocating for Google's users by creating helpful experiences across the product ecosystem. This role involves balancing business and partner needs with technical constraints while developing innovative solutions. The engineer will work closely with internal and external stakeholders to deliver excellent customer care and optimize Google's partnerships. The position requires a blend of technical skills and a passion for technology to solve complex problems and enhance user engagement with Google products.

• Bachelor's degree in Computer Science or a related technical field or equivalent practical experience in technical support, professional services, software development, or product operations management.
• Experience in web technologies such as HTTP, HTML, XML, databases, or SQL queries.
• Experience in either system design or in one programming language like Java, Python, or PHP.

• Analyze and scope out technical solutions needed for the rollout of lifecycle events for Google’s authentication and authorization solutions.
• Develop Sales Engineering activities with business development for partners, including pitching and implementation troubleshooting.
• Identify technical gaps, recognize patterns, and surface opportunities for solution reuse or new innovations.
• Write technical integration documentation and communications to developers and partners.
• Manage stakeholder expectations and communicate with internal teams and external partners to provide technical and business feedback.

• Employees at Google are often offered benefits like comprehensive health insurance, 401(k) matching, and flexible work arrangements, among other benefits.