The Google Workspace Customer Engineer for Mid-Market Enterprise at Google Cloud is responsible for partnering with sales teams to enhance customer productivity through Google Workspace and Gemini Enterprise solutions. This role involves engaging in technical conversations to understand customer needs and addressing technical challenges. The engineer will also work closely with product marketing and engineering teams to stay updated on industry trends and product enhancements. The position requires strong technical, communication, and organizational skills to effectively present solutions to both technical and business leaders.

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud-native architecture in a customer-facing or support role.
• Experience working on power applications and productivity software.
• Experience presenting to technical stakeholders or executive leaders.
• Ability to travel up to 50% of the time.

• Identify and qualify business opportunities and develop strategies to resolve technical blockers.
• Support the technical relationship with customers and partners through product briefings and proof-of-concept work.
• Architect solutions that leverage Google Workspace and Gemini Enterprise to automate customer workflows.
• Educate partners and customers on leveraging agentic capabilities using Google Workspace.
• Lead discussions that connect business goals to technical decisions.

• Employees at Google are often offered benefits like comprehensive health insurance, 401(k) matching, and flexible work arrangements, among other benefits.