The Customer Engineering Manager III for Retail at Google Cloud is responsible for leading a team of subject matter experts who provide technical and solution advice to customers. This role focuses on facilitating cloud transformation outcomes and fostering customer partnerships. The manager will collaborate with sales to define technical strategies and ensure operational excellence. The position requires a balance of technical leadership and team development to drive successful cloud solutions.

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience with technical conversations, demos, prototyping, or workshops with customers.
• Leadership experience in people management, team lead, mentorship, or coaching.

• Lead a team of Customer Engineers to deliver successful cloud transformation outcomes.
• Foster customer partnerships and provide thought leadership related to cloud solutions.
• Partner with Sales to define technical go-to-market strategies and delivery plans.
• Balance technical leadership with operational excellence and lead workload review meetings.
• Collaborate cross-functionally to resolve technical roadblocks.

• Employees at Google are often offered benefits like comprehensive health insurance, 401(k) matching, and flexible work arrangements, among other benefits.