The Customer Engineer I, Platform, SMB role at Google Cloud involves partnering with technical sales teams to address customer challenges and differentiate Google Cloud solutions. The engineer will serve as a primary technical partner, engaging in technical discussions and troubleshooting issues. This position focuses on architecting cloud solutions and driving technical adoption of products like Gemini Enterprise. The role requires strong communication and organizational skills to effectively present solutions to both technical and business leaders.

• Bachelor's degree or equivalent practical experience.
• 4 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

• Identify and qualify business opportunities and key customer technical objections.
• Develop strategies to resolve technical blockers.
• Architect solutions that leverage Gemini Enterprise to automate complex customer workflows.
• Drive the technical adoption of Gemini Enterprise, including managing proof-of-concept work.
• Educate partners and customers on the capabilities of Google Workspace and Gemini Enterprise.

• Employees at Google are often offered benefits like comprehensive health insurance, 401(k) matching, and flexible work arrangements, among other benefits.