The Senior Software Engineer will play a crucial role in Apple's Information Systems and Technology (IS&T) organization, focusing on designing and implementing AI automation solutions to streamline business processes. This position requires a strong background in technology transformation and the ability to work closely with various business functions to address their challenges. The engineer will leverage generative AI and agentic AI to create scalable production solutions that deliver measurable impact. Collaboration and innovation are key aspects of this role, as the engineer will contribute to reshaping how Apple operates.

• 6+ years of experience in application development with a proven track record of building highly reliable and scalable systems.
• Strong proficiency in Java and/or Python with a good understanding of object-oriented techniques, algorithms, design patterns, and reusable component design.
• Hands-on experience building solutions with GenAI, including LLM application patterns such as retrieval-augmented generation (RAG) and prompt engineering.
• Proven experience tailoring GenAI and process automation platforms to complex business environments.
• Experience designing APIs and integrating with enterprise systems such as REST and event-driven architectures.
• Experience with cloud platforms, containerization, and CI/CD.
• Strong analysis, problem-solving, and troubleshooting skills.
• Experience as a technical thought leader influencing leadership decisions through data-driven insights.
• Experience building agentic AI solutions and multi-agent orchestration.
• Familiarity with LLMOps/MLOps practices such as model versioning and evaluation pipelines.
• Experience with process mining or process discovery tools.
• Good understanding of relational and NoSQL database technologies.
• Commitment to delivering high-quality code with unit and integration tests.
• Hands-on experience with Agile methodologies.
• Passion for the customer and user experience.
• Excellent prioritization and scheduling skills.

• Design, build, and oversee the implementation of AI automation solutions.
• Streamline business processes using generative AI and workflow orchestration.
• Work closely with business functions to understand their operations and pain points.
• Turn identified pain points into scalable production solutions.
• Measure the impact of the solutions delivered.
• Collaborate with cross-functional teams to ensure successful implementation.
• Contribute to the innovation and improvement of Apple's operational processes.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.