In this role, you will contribute to the usability, quality, and functionality of ArcGIS, specifically supporting the ArcGIS Aviation product. You will work within a cross-functional team of engineers to deliver impactful software solutions that enhance customer workflows. The position involves defining customer requirements and ensuring high-quality software releases. You will also engage with clients and stakeholders to identify product needs and collaborate with development teams.

• 2+ years of professional experience in a similar position supporting similar responsibilities
• Professional experience supporting commercial software development
• Demonstrated professional experience developing, executing, and interpreting automated, functional, regression, and performance tests
• Enthusiasm for improving software capabilities for end users in real-world application
• Bachelor's degree in Geographic Information Systems (GIS), geography, computer science, or STEM related field

• Contribute to product design, testing, documentation, and demonstration of new software capabilities
• Research and analyze customer requests, industry standards, and specifications to help define requirements
• Work collaboratively with software developers to build well-designed, robust, and high-quality software
• Represent Esri by providing best practices, user documentation, and technical assistance for the product
• Work and deliver results within given constraints of time and resources in our agile software development life-cycle
• Communicate with clients and stakeholders to identify product needs and partner with product management and software development teams to build impactful products that deliver true value to our users