The Quality & Reliability Engineer II role at Microsoft Devices Team focuses on developing and implementing methodologies to enhance product reliability. The position requires collaboration with cross-functional teams and involves engaging with multiple products. The ideal candidate will have a solid background in Mechanical, Reliability, Materials, or related engineering fields. This role emphasizes the importance of creating reliable devices that align with Microsoft's mission to empower individuals and organizations.

• Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 2+ years technical engineering experience OR Bachelor's Degree in the same fields AND 3+ years technical engineering experience OR 7+ years technical engineering experience.
• Ability to meet Microsoft, customer and/or government security screening requirements.

• Assist in using principles of Design for Reliability (DfR) to ensure the design of more reliable products.
• Gather information to inform decisions on design reliability risk analysis and test execution.
• Develop basic knowledge of industry trends and competitors' products related to Hardware Reliability Engineering.
• Gather data to help develop reliability specifications for product features based on customer usage models.
• Assist in creating appropriate analyses, test techniques, or design/materials/process solutions to reliability challenges.
• Contribute to the development of qualification plans for product features based on Design Failure Modes and Effects Analysis (DFMEA).
• Coordinate existing outsourced testing plans and processes.
• Assist in implementing and tracking product qualification plans.
• Communicate project progress/status within the project team and escalate issues as necessary.
• Support monitoring and auditing of supplier factory operations to ensure high-quality product manufacturing.
• Document essential details about materials, components, and assemblies relevant to device reliability.
• Record test data and conduct basic data/statistical analysis to identify bugs, defects, or failure rates.
• Evaluate the essential details of the materials, properties, and techniques used in production.
• Assist with verifying proposed corrective and preventive actions for product features.

• Employees at Microsoft are often offered comprehensive, “world-class” benefits—including health and mental-wellness programs, competitive pay with bonuses and stock awards, and retirement/savings options. Time-off and flexibility are common, with generous vacation and holidays, parental and caregiver leave, and flexible work schedules, alongside learning support, employee resource groups, product discounts, and matching-gifts/volunteering programs. Specific benefits can vary by region.