JobsCustomer Support Engineer
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Customer Support Engineer

KLA

Location

Milpitas, CA

Type

Full-time

Posted

10/24/2026

Compensation

$34.33 - $58.37 per hour

Undergraduate with 2+ Years of Experience
H-1B FY202696.3% approval-2% YoY
💎 Strong sponsor

Job description

In this role at KLA, you will contribute to advancing business priorities by delivering high-impact work in electronics and mechanical engineering. You will troubleshoot and diagnose various technical issues while providing service support to customers. The position requires a solid background in RF theory, vacuum technology, and plasma processing equipment. You will work both independently and as part of a team, often in challenging conditions, to ensure customer satisfaction and product improvement.

Requirements

  • Candidates should have a solid background in electronics, RF theory, mechanical engineering, and vacuum technology.
  • Demonstrated ability to troubleshoot and diagnose RF, Pneumatic, Vacuum, Electronic (AC and DC), PLC, DeviceNet, and Computer issues to the component level.
  • Must have working knowledge of MS DOS, Windows software, and MS Office products.
  • Excellent communication and customer interfacing skills are required.
  • Must be able to travel more than 50% of the time to support the customer base.

Responsibilities

  • Provide service support to customers encompassing system commissioning, system breakdown repairs, and preventative maintenance support.
  • Generate a close working relationship with the customers to enable the company to sell its product portfolio.
  • Provide feedback enabling the proactive identification of product and business process improvements.
  • Complete all field reports in a timely manner.
  • Perform a system chamber clean and reassemble the cleaned chamber parts.

Benefits

  • Employees at KLA are often offered competitive pay with bonuses, a 401(k) match, an employee stock purchase program, and financial perks like student-debt assistance, planning support, and group insurance discounts. Health and lifestyle benefits typically include medical/dental/vision, life and other voluntary coverages, paid time off and holidays, family leave, backup care, wellness rewards, gym discounts, and community-volunteering opportunities. Employees also get strong growth support through tuition reimbursement, KLA’s corporate learning center, education awards, and engineering certification programs.

H-1B filing history

Public USCIS petition and DOL LCA counts · latest USCIS FY2026, LCA FY2026

Filing entity: Kla Corporation

As of Aug 23, 2026

Initial approvals

63

FY2026

Approval rate

96.3%

FY2026

LCA certified

84

FY2026

Entry-level share

7.1%

FY2026

Initial approvals YoY

-2%

Trend

LCA certified YoY

-79%

Trend

Initial approvals by fiscal year

Approval rate by fiscal year

Continuing vs initial approvals

LCA certified positions by quarter

LCA certified positions by fiscal year

Based on public USCIS and DOL filings; not a sponsorship guarantee.

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