The Wireless Network Reliability Engineer will be a key player in delivering innovative wireless infrastructure solutions for Apple's retail stores. This role is part of the Infrastructure Services team within the Information Systems and Technology organization, which supports Apple's global network operations. The engineer will address complex networking challenges and collaborate with vendors and internal teams to evaluate new technologies. A focus on operational excellence and a collaborative spirit are essential for success in this position.

• 7+ years in network engineering with 4+ years focused on wireless solutions.
• Experience with IEEE 802.11 standards, encryption protocols, and multi-vendor solutions.
• Familiarity with wireless technologies from Cisco, Aruba, Mist Wireless, and Meraki Wireless.
• Hands-on experience with wireless tools such as Spectrum Analyzers and RF Planning tools.
• Knowledge of TCP/IP, routing, and switching.
• Experience in automation, tooling, and scripting, preferably with Ansible and Python.
• Active industry certifications such as CCNP, CCIE, or equivalent.

• Design and implement wireless infrastructure across Apple Retail Stores.
• Serve as a Tier 3 escalation point for complex networking challenges.
• Collaborate with vendors and partner with Engineering and Architecture teams.
• Evaluate new technologies to enhance wireless network reliability.
• Participate in scheduled off-hour on-call support as needed.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.