The Outcome Customer Engineer for Retail at Google Cloud is responsible for facilitating the adoption of Google Cloud products by educational institutions, government agencies, and businesses. This role involves providing technical leadership to customers and partners, ensuring they maximize their investment in cloud solutions. The engineer will work closely with sales teams to solve technical issues and will liaise with product marketing and engineering teams to enhance Google Cloud offerings. The position requires a blend of business acumen, technical expertise, and project management skills to drive customer success.

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in deployment planning, orchestration, or change management.
• Experience in programming languages, debugging, or systems design.
• Experience working with, presenting to, or influencing technical stakeholders or executive leaders.

• Develop and orchestrate a structured, end-to-end deployment plan across customer, professional services, and partner teams.
• Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
• Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
• Identify expansion opportunities for new workloads within the account during project execution.
• Drive sustainable product usage to help customers realize value on an ongoing basis and secure future agreement renewals.

• Employees at Google are often offered benefits like comprehensive health insurance, 401(k) matching, and flexible work arrangements, among other benefits.