The ADC Engineer position at AWS involves serving as a senior technical leader for the US ADC Security Engineering team, focusing on complex operational issues within the U.S. Intelligence Community. This role requires deep expertise in Linux, networking, and cloud services, with an emphasis on simplifying solutions while prioritizing customer experience. The position also includes mentoring junior engineers and enhancing operational processes through automation and tools. This is a shift-work role, requiring availability for 24/7 operations.

• Current, active US Government Security Clearance of TS/SCI with Polygraph
• 3+ years of cloud computing technologies experience
• 3+ years of computer networking experience
• 2+ years of systems administration (Linux or Windows) experience
• Experience troubleshooting skills at all levels, from application to network to host
• Experience in one or more scripting languages (e.g., Python, Ruby, Perl)
• Experience debugging and systems analysis to identify and quickly resolve or mitigate issues
• Experience building automation or tools used by an operations team
• Experience mentoring or providing technical guidance to other engineers
• Experience presenting root cause analysis and error correction from operational events to senior management
• 3+ years of work supporting procedures and methodologies for production computing environments experience

• Serve as the technical escalation point on shift for complex, large-scale distributed system issues.
• Lead root cause analysis for significant operational events and drive action items to completion.
• Design, build, and maintain automation and tools that reduce manual toil and increase team efficiency.
• Identify gaps in operational processes and drive improvements across teams.
• Mentor junior engineers through code reviews and troubleshooting guidance.
• Set the standard for documentation and operational readiness, ensuring runbooks are accurate and current.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.