Citi is seeking an AVP candidate within Markets Operations to support Exchange Traded Derivatives, OTC Clearing, and FX Prime Brokerage. The role focuses on tracking and resolving cash exceptions for Exchange Traded products across North America, EMEA, and APAC regions. The candidate will work with a team of 7 and will have autonomy in investigations and trend tracking. Additionally, the role involves contributing to a significant systems upgrade.

• 3+ years of relevant experience related to Futures (ETD) Clearing and/or Markets Operations.
• Experience with Reconciliations or Trade matching or Fees and Brokerage relating to ETD products and controls best practices.
• Experience in data analytics.
• Experience with FIS, GMI, Consensys, ION, XTP, MSTR would prove beneficial.
• Demonstrated strong process improvement skills.
• Ability to communicate effectively with all levels of management and across functional areas.
• Ability to operate in a highly matrixed and ambiguous environment.
• Aptitude for assessing levels of risk and discernment to escalate items of potential concern.

• Investigate and resolve daily exceptions related to fees, interest, and commissions.
• Execute and enhance daily control processes to monitor schedule-related static data setups.
• Provide regular updates and stakeholder communication on recurring issues and control breaches.
• Identify opportunities to improve controls and simplify processes.
• Drive and lead project initiatives relating to the team to ensure resource management.
• Prepare status updates for key stakeholders in a clear and articulate manner.
• Adhere to all control, compliance, and regulatory requirements.
• Report exceptions and escalate issues to Senior Management.
• Responsible for hiring, training, and people development.
• Provide leadership, direction, strategy, and oversight for functions and processes.

• Citi offers a comprehensive benefits package including competitive pay, stock programs, healthcare coverage, retirement plans, paid time off, parental leave, and programs supporting employee wellbeing and professional development.