As a Consumer Sales Support Lead Analyst at Citi, you will lead initiatives to enhance sales enablement within the retail banking sector. This role focuses on increasing market share and improving customer experiences through digital adoption and compliant lending practices. You will collaborate with various stakeholders to design and implement programs that support branch teams in their sales processes. This position offers the opportunity to significantly influence how Citi's branch network operates and grows.

• 6+ years of experience in sales support, program management, or related functions within financial services.
• Hands-on experience with Salesforce or similar sales enablement platforms.
• Working knowledge of project management methodologies, tools, and techniques.
• Proficient in Microsoft Office and SharePoint to manage content, reporting, and collaboration.
• Clear and concise written and verbal communication skills, including confident presentation delivery.
• Bachelor's degree or equivalent practical experience.

• Lead sales enablement initiatives that help Citi's branch network increase market share and grow customer relationships.
• Drive digital adoption by configuring branch sales processes to support secure customer engagement.
• Collaborate with stakeholders across the business to manage project timelines and operationalize new initiatives from concept through launch.
• Create content and launch plans that translate strategic ideas into clear, actionable execution steps for branch teams.
• Partner with internal teams to integrate hardware, software, and tools that support branch sales processes.
• Monitor sales platforms and lending practices to maintain compliance with security, risk, and regulatory standards.

• Citi offers a comprehensive benefits package including competitive pay, stock programs, healthcare coverage, retirement plans, paid time off, parental leave, and programs supporting employee wellbeing and professional development.